Passport backlog holding the country back

A nation on hold

Pakistan is currently facing a severe passport backlog, with thousands of citizens experiencing long delays in obtaining their travel documents. Administrative inefficiencies, technical issues, and increased demand have overwhelmed many passport offices, leading to significant frustration among applicants. This backlog creates substantial obstacles for those who urgently need passports for travel, work, or study abroad, affecting their ability to pursue essential opportunities.

The impact of these delays is far-reaching. For many Pakistanis, especially students seeking education abroad, workers pursuing overseas employment, or families needing to travel for emergencies, the passport backlog is more than just an inconvenience it’s a barrier to crucial life opportunities. As a result, individuals are losing job offers, missing educational deadlines, and facing personal hardships due to the inability to travel.

The passport backlog is largely a result of administrative inefficiencies, outdated processes, and resource constraints. Slow manual processing and outdated systems struggle to meet the growing demand for passports. Many regional passport offices face staff and equipment shortages, exacerbating the delays. Furthermore, the lack of digitization in the application and issuance process contributes to corruption and bureaucratic red tape, forcing applicants to repeatedly visit offices for simple updates or corrections.

Recent statistics highlight the scale of the problem. For instance, the Directorate General of Immigration and Passports (DGIP) reported over 500,000 passport applications pending in mid-2023, with processing times extending to several months. In major cities like Karachi and Lahore, citizens have reported waiting up to six months to receive their passports. The surge in demand post-pandemic, coupled with insufficient staff and resources, has further strained the system. This backlog is not just a temporary inconvenience; it reflects systemic inefficiencies that urgently need reform. The tout mafia, already established, profited massively by extorting citizens, students, and patients in need of passports.

Looking the crisis in Pakistan a question arises: Could the passport delay be intentional? With increasing numbers of people leaving Pakistan and relocating abroad, is it possible that the government is deliberately slowing the passport process to prevent emigration? Regardless, these delays are damaging Pakistan’s international reputation and presenting a negative image on the global stage.

The economic and social consequences of passport delays in Pakistan are significant and far-reaching. Economically, the backlog affects overseas workers who rely on timely passport renewals to secure jobs abroad, particularly in the Middle East. Many of these workers send remittances back home, a critical source of income for their families and a vital contribution to the national economy. Delays in passport issuance lead to missed job opportunities, resulting in financial strain for both the individuals affected and their families.

To address the passport backlog in Pakistan, a multifaceted approach is needed. Upgrading technology by implementing modern digital systems and automating the application process can significantly enhance efficiency, as demonstrated by countries like Estonia and Singapore. Increasing the number of staff at passport offices would help manage the high volume of applications and ensure faster processing.

Socially, the impact is equally severe. Students seeking to study abroad often face strict deadlines for visa applications and admissions. Passport delays can cause them to miss out on scholarships, academic programmes, or even entire academic years. Families needing to travel for emergencies such as visiting sick relatives or attending important family events are left helpless when faced with prolonged waiting times. This creates logistical and emotional stress, straining personal relationships.

The passport delays have also sparked protests, most notably in Chaman, where workers have been demonstrating for over seven months. The protests began after authorities mandated that only individuals with valid passports could cross the Durand Line between Pakistan and Afghanistan. This decision disproportionately impacted workers who relied on daily cross-border movement for their livelihoods. Overall, these delays are more than just administrative inconveniences; they disrupt lives, hinder economic mobility, and exacerbate the sense of uncertainty among Pakistanis looking to improve their futures abroad.

It is understandable that passport offices face numerous challenges, including severe staff shortages that hamper their ability to process applications efficiently. Technical issues with outdated systems also contribute to the delays, as manual procedures slow down the ` application and issuance processes. Additionally, bureaucratic red tape complicates and prolongs the handling of applications. These persistent issues reflect broader systemic problems that require comprehensive reform to effectively resolve the backlog.

To address the passport backlog in Pakistan, a multifaceted approach is needed. Upgrading technology by implementing modern digital systems and automating the application process can significantly enhance efficiency, as demonstrated by countries like Estonia and Singapore. Increasing the number of staff at passport offices would help manage the high volume of applications and ensure faster processing. Simplifying the application process by reducing bureaucratic red tape and streamlining document requirements can make the system more user-friendly and efficient. Learning from international models, such as the fast-track services and efficient e-passport systems used in Germany, could provide valuable insights and practical solutions for improving Pakistan’s passport issuance system. Integrating these measures would not only alleviate the current backlog but also improve overall service delivery for citizens.

Sadia Zahra
Sadia Zahra
Sadia Zahra is a Research Intern at Balochistan Think Tank Network (BTTN), Quetta. She is a graduate of Public Administration, BUITEMS. She can be contacted at [email protected] and [email protected]. She tweets @Sadia_Anjumm

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