Ombudsman playing important role in the solution of children-related problems

LAHORE: The Chief Provincial Commissioner for Children (CPCC) at the Office of Ombudsman Punjab has disposed of 229 out of 236 complaints involving children in 2021.

In a statement issued on Thursday, the spokesman of the ombudsman said that the CPCC was not only providing a dedicated mechanism for redressal of child-related grievances and resolution of complaints made by or on behalf of the children, but also safeguarding the rights and promoting the welfare of children and young people below the age of 18 years.

It was also intended to ensure that relevant laws, policies, programs, and administrative mechanisms are aligned with the child-rights perspective as enshrined in the constitution and the UN Convention on the Rights of the Children, the spokesman added. It was also committed to providing a platform for redressing children-related issues through research, advocacy, and engagement with children and stakeholders, he mentioned.

The office of CPCC, led by Tabana Sajjad Naseer, was performing its duties relating to children in 36 districts of the province by redressing the grievances.

Meanwhile, the spokesman noted that a working group has also been established by Ombudsman Punjab retired Maj. Azam Suleman Khan to overcome the menace of online harassment of children by working in close collaboration with the public sector and non-governmental organizations.

The spokesman asked the people to submit their complaints through a letter or by visiting any of the ombudsman offices in 36 districts to settle children-related complaints. Such complaints could be emailed to [email protected] or lodged through the official website of the office of the ombudsman.

The people or institutions may also call helpline 1050 for information or guidance about issues relating to redressal of children-related complaints, concluded the spokesman.

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